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FAQ's
› What
is ParkScan?
› How
Does ParkScan Work?
› Why
do we need ParkScan?
› Who
can use ParkScan?
› How
do I become a volunteer?
› How
do we improve the standards?
› What
are the San Francisco Park Maintenance
Standards?
› Who
funds ParkScan?
 What
is ParkScan?
ParkScan is a community-initiated,
web-based reporting system that tracks
maintenance conditions in San Francisco’s
parks and playgrounds. ParkScan has
been helping improve neighborhood
parks and playgrounds since 2003.
 How
Does ParkScan Work?
Community members’ observations,
once reported via our web-based
form, are sent electronically to
the appropriate city departments
for action. A tracking number is
assigned to each report, and the
responsible department is notified.
Dangerous conditions are acted on
immediately, and general maintenance
issues are handled in short order.
Capital repairs are scheduled as
budgets permit.
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 Why
do we need ParkScan?
San Francisco’s more than 200
neighborhood parks provide a wide
range of recreational opportunities
to residents and visitors alike. These
resources need thoughtful care and
upkeep. Our web-based reporting system
was created in response to citizen
dissatisfaction with park maintenance
levels and frustration with lack of
access to responsible staff.
Multiple-years of cuts in the Recreation
and Parks Department budget have resulted
in fewer resources to maintain and
repair our park system. ParkScan provides
information about park conditions
from a customer standpoint to help
the City and County of San Francisco
plan and budget for a park maintenance
program that is responsive to community
priorities.
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 Who
can use ParkScan?
Any park user can report observed
problems via the ParkScan website
(www.parkscan.org). In addition, ParkScan
works with community groups to train
volunteers to survey their neighborhood
parks using San Francisco’s
Park Maintenance Standards. ParkScan
volunteers serve their communities
as "extra eyes" on their
neighborhood parks by sending observations
on a regular basis.
 How
do I become a volunteer?
›
Click here to sign up. To see
a list of parks in your neighborhood,
›
click here.
 How
do we improve the standards?
ParkScan is the easiest way for
park users to report conditions
that can be tracked on our website.
It’s also the only direct
way to make the department aware
of citizen priorities for maintenance
and repairs. By collecting data
on an ongoing basis about park conditions,
ParkScan seeks to improve park maintenance
standards in all San Francisco’s
parks.
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 What
are the San Francisco Park Maintenance
Standards?
The City’s Controller’s
Office has released the final Park
Maintenance Standards and Evaluation
Form. The law requires the Controller’s
office to conduct an annual audit
of the Recreation and Park Department’s
maintenance using these standards.
In addition, ParkScan is developing
a web-based audit tool utilizing the
Controller’s standards for quarterly
evaluation.
 Who
funds ParkScan?
ParkScan is a project of the Neighborhood
Parks Council, a San Francisco based,
non-profit parks advocacy organization.
The program is funded by the Alfred
P. Sloan Foundation of New York,
with supplemental funding from the
Evelyn
and Walter Haas, Jr. Fund and
the City
and County of San Francisco.
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